Community Service - Yuanta Financial Holdings

Community Service

Positively Impact Society

We use our sales office as a relay station for community exchange, deepen the interaction with the community, and build a safety net for support, and utilize the power of volunteers to promote cultural and creative industries and care for social and environmental issues as well as prioritize cooperation with strategic partners.

The Group is committed to the belief that "the power of change begins with caring." By cooperating with campuses, social welfare units, and medical and nursing institutions, the Group has made its operating bases the core of community development, regularly organizes public welfare activities such as blood donations, provides space for public welfare cultural and creative exhibitions, constructs a safety net for community support, reaches out to community interaction, and nurtures local organizations or groups to become a relay station for community exchange. We also use our volunteer power to focus on environmental issues, reduce the harmful effects of the city on the environment, and promote an inclusive, safe and sustainable living environment .

ACTION PLANS
Yuanta Dream Big Project Yuanta Blood Donation Campaign Taiwan Fund for Children and Families' Good Neighbor Child Protection Program Community Adoption (pedestrian walkway, trees) Working with community health and hospice organizations to care for seniors Beach cleanups and community cleaning activities
2022 Goal	2022 Results
Operational Benefits Brand recognition and corporate image more than 150,000 exposures. Social/Environmental Benefits At least 4 events of beach/community cleanup events each year. At least 1 activity of community and neighborhood caring activities held by Yuanta branch locations each year. At least 2 events of social events for elderly care and medical services held each year.	Operational Benefits Attracted over 157,000 instances of brand exposure. Social/Environmental Benefits Yuanta Dream Big Project empowered 7 groups with sponsorship award of NT$2.1 million. 7 beach and community clean-up events were held, with 2,061 kg of litter being collected. Organized a total of 17 events for elderly care and medical services, benefiting 3,143 people. Adopted the pedestrian walkway in front of the Baoqing Building from February 2020 to Janaury 2023 in order to contribute toward urban greenery and landscape. We adopted the street trees in front of Yuanta Financial Holding Buildings from August 2019 to August 2024 to enhance urban greenery and save energy and reduce carbon. Leveraging the Group's dense network of locations along with ATMs and electronic credit card statement to increase the number of channels for disadvantaged groups to receive assistances, and setting up a place for child abuse reporting at the Group’s 309 locations to bring into play the community support mechanism.
2023 Goal	2025 Goal
Operational Benefits Brand recognition and corporate image more than 150,000 exposures. Social/Environmental Benefits At least 6 events of beach/community cleanup events each year. 10% of Yuanta branch locations held a community and neighborhood caring activity. At least 12 events of social events for elderly care and medical services held each year.	Operational Benefits Brand recognition and corporate image more than 150,000 exposures. Social/Environmental Benefits At least 8 events of beach/community cleanup events each year. 15% of Yuanta branch locations held a community and neighborhood caring activity. At least 15 events of social events for elderly care and medical services held each year.

Public Service Highlights

The Company has a long history of supporting the development of culture in Taiwan, including funding for exhibitions or events organized by performing arts groups, arts organizations, or artists, and encouraging the public to have access to arts and cultural activities.

In 2023, we supported arts and cultural activities through Yuanta Securities, Yuanta Bank, and Yuanta Funds. We held the 2023 Vienna Philharmonic New Year’s Concert satellite live broadcasting on January 1 at the outdoor theater of the National Kaohsiung Center for the Arts (Weiwuying), the “Yuanta 60, Thank You, Golden Hits Concert” in January at the Le Meridien Hotel in Taichung, and in May, we, along with the National Taiwan Library, organized the “Discovery and Inspiration: Journey of Ancient Books” event, which allowed the public to learn about the process of restoring ancient books and to view the authentic 500-year-old Quran sutra.

Through Yuanta Securities and Yuanta Funds, we sponsored the 2024 Vienna Philharmonic New Year’s Concert with NT$5 million. The 2024 Vienna Philharmonic New Year’s Concert satellite live broadcasting was held at the outdoor theater of Weiwuying on January 1, and was simulcast live in 90 countries at the same time, with the live and televised events attracting more than 150,000 listeners.

In 2024, Yuanta FHC, in order to support art education and public welfare, sponsored “Wang Huaiqing: Fifty Years of Painting,” an exhibition of internationally renowned artist Wang Huaiqing, for NT$4.5 million. The exhibition was held at the Asia University Museum of Modern Art from March 23 to October 14 to enhance the accessibility of the museum to audiences of all ages, and to achieve the diverse benefits of exhibition publicity, art promotion, and aesthetic learning.

Through Yuanta Securities and Yuanta Funds, we once again sponsored the 2025 Vienna Philharmonic New Year’s Concert with NT$5.25 million. The 2025 Vienna Philharmonic New Year’s Concert satellite live broadcasting was held at the outdoor theater of Weiwuying on January 1, spreading the factor of culture and arts to Taiwan and the rest of the world, and attracting more than 100,000 people to listen to it live and on TV, so that audiences around the globe and at Weiwuying can join together to welcome a brand new year in a melodious musical atmosphere.

Year	Arts & Cultural Activities	Input Amount (Unit：NT$)	No. of Participants and Viewers
2023	2023 Vienna Philharmonic New Year’s Concert satellite live broadcasting	5.9 million	150,000
	Yuanta 60, Thank You, Golden Hits Concert
	Discovery and Inspiration: Journey of Ancient Books
2024	2024 Vienna Philharmonic New Year’s Concert satellite live broadcasting	5 million	150,000
2024	Wang Huaiqing: Fifty Years of Painting	4.5 million	500
2025	2025 Vienna Philharmonic New Year’s Concert satellite live broadcasting	5.25 million	100,000

Caring for Dementia Patients

Yuanta Funds and Yuanta Futures have always been concerned about dementia in middle-aged and senior citizens, and have launched a series of events to care for the elderly. In 2022, we partnered with the Social Welfare Foundation of Wisdom, and volunteers from Yuanta learned to interact with elders with declining cognitive functions at the Church of Revival. Guided by professionals, our volunteers accompanied the elderly suffering from dementia through physical and mental exercises. In addition, we donated 110 sets of Yuanta care packages to the Social Welfare Foundation of Wisdom. The packages contained objects that could delay the deterioration of cognitive functions, including board games, paint by number sets, and hand grips. We hope that they could warm the hearts of the elderly patients this winter.

Community Caring

Upholding the Group's belief of “the power of change begins from caring”, Yuanta Bank is committed to practicing the spirit of serving neighborhoods and customers as a financial institution. By using our operating sites as the core in our community outreach, we fostered interactions and deepened our ties within the communities. Our employees actively participated in neighborhood social welfare events, including community clean-ups and earthquake prevention drills at kindergartens. We also actively promoted anti-fraud awareness to safeguard the assets and properties of our neighborhoods and customers. A total of 10 community outreach activities were held in 2022, benefiting nearly 3,000 persons and demonstrating our determination to promote co-prosperity in the neighborhoods.