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Yuanta Bank – Products and Services

Yuanta Bank’s corporate finance business offers its clients a full range of services, including capital financing and comprehensive financial solutions. By analyzing client types, understanding their goals and operational requirements, Yuanta Bank helps its corporate clients reach comprehensive “one-stop shopping” financial solutions, and has established a reputation on the market for excellence in this area. Yuanta Bank not only works with large corporate clients to provide syndicated loan services, but also provides credit financing services to domestic small and medium enterprises (SMEs). In addition to these corporate finance services, Yuanta also offers top grade wealth management services to the managers of SMEs. To help our corporate clients implement their investment plans or establish their medium to long-term working capital needs, for corporate clients with strong operations and sound financial structures, or those which can put up collateral or other guarantees, Yuanta provides a range of medium and long-term capital financing services to meet our clients’ corporate funding needs.

Credit Business

Yuanta Bank assists its corporate clients in their daily operations by helping them to meet their short, mid, and long-term working capital needs. For corporate clients with healthy operations and a strong capital structure, as well as those providing collateral, Yuanta provides a wide range of financing services to help clients meet their regular, temporary, seasonal, or long-term capital needs.

Offshore Banking Unit

In line with the internationalization of finance and the global expansion of our client base, Yuanta Bank has moved rapidly to build a corporate financial services network, providing international corporate clients with capital solutions and financial products and services, and has continued to make its international corporate clients a focus of its business development, as well as providing relevant financial products and services.

Consumer finance is a highly customer-driven field, and Yuanta Bank strives to provide a comprehensive and diversified range of financial products and services, including mortgage loans, car loans, financial loans, credit loans, and credit cards, to meet our customers’ personal finance, financing, and payment needs. With the rise of digital finance, Yuanta has continued utilizing Fintech as a means of integrating its virtual and physical channels. With its fast, convenient online application procedures, Yuanta has integrated with its physical channels to provide one-stop, customized, and customer-friendly services, upholding business philosophy of “integrity, stability, service, innovation, and care”, and further developing its consumer finance services.

Deposit/Exchange Services

Yuanta Bank provides NTD deposits, foreign currency deposits, gold passbooks, ATM cards as well as a variety of deposit programs. With considerate customer service, Yuanta satisfies the full range of its customers’ deposit-related needs.

Credit Cards

To provide comprehensive credit card services, Yuanta introduced its “Diamond Gold Card” series. This series not only included an international travel high-spending reward program, combined with free international internet, airport parking, city parking, and other benefits, but also integrated popular electronic stored value cards to provide payment options for transportation and convenience stores, satisfying the lifestyle and recreation needs of our credit card customers.

Personal Loans

In order to meet all of our customers’ financing needs, Yuanta Bank provides mortgage loans, credit loans, car loans, and stock loans, among a full range of other financing products. Customers can select suitable financing options based on the length of their capital requirements or the status of their collateral. In addition to standard mortgage loans, credit loans, and car loans, Yuanta has also offered less common services, such as stock loans (including beneficiary loans), giving customers another choice for making use of their idle assets. Through a quick, convenient application process, customers are provided with flexible, customized financing services.

Wealth Management

Yuanta Bank wealth management places “diligence, care, and sincerity” at the core of its service ethos. By treating the customer’s interests and perspective as our starting point, we integrate Yuanta Financial Holdings’ abundant resources and deliver tailor-made solutions, providing clients with a comprehensive wealth management platform, and assisting clients to accumulate capital and maximize its value. Yuanta Bank’s wealth management business has been recognized with numerous awards in recent years. Since 2016, Yuanta Bank has received various honors from Wealth Magazine, including Best Wealth Management Team, Best Services, Best Visual Marketing, Best Charity Promotion, and Best Wealth Value Added awards. With the help of Yuanta Bank’s professional wealth management team, whether you are investing your “first pot of gold”, making plans for wealth transfer, or doing corporate financial planning, we can design tailor-made individual, family, and company wealth management plans, as well as offering “one-stop” financial consulting services, helping you to achieve your financial goals for each stage of life.

Yuanta Bank has been actively planning its digital finance roadmap. To achieve the goal of providing full-integrated digital financial services through integration of its virtual and physical channels, Yuanta Bank strives to advance its digital transition and with innovations in Fintech, provide new financial services based on customer preference.

Mobile Banking

Yuanta Bank’s mobile banking platform provides various services, including money transfer, bill payment, foreign currency exchange and fund investment, as well as alert functionality for exchange rate and push notification for transactions, enhancing the enjoyment of mobility with one mobile phone in hand. The user interface is designed to be user-friendly and communicate a style of simplicity as well as supports login by password, biometric identification and web accessibility.

Personal Online Banking

As part of financial inclusion practice to make access to financial services more readily available, online banking with Yuanta offers services in deposits, foreign exchange, gold, loans, wealth management, and credit cards among others, and provides customers with the convenience of all-day financial service without having to come to the bank in person.

Corporate Online Banking

To provide our corporate clients with an even more convenient financial services platform, the main services for corporate online banking include cash management, salary payment, import and export business, financing management, decreasing corporate clients’ management costs as well as increase their efficiency and competitiveness. In the 2019, the interface for corporate online banking is now also available in English, providing online financial management services for foreign companies and business professionals.

Yuanta e-Teller Service

Yuanta Bank offers various online financial services, including application and inquiry services. Besides providing online applications for deposit, credit card, loans and wealth management services, online identity verification functionality is also available, fulfilling customer needs in one stop.

Electronic Payment

Yuanta Bank teams up with Alipay on cross-border payment collection service, and supports cross-border QR-code payment to physical and online stores. The electronic payment service not only helps Taiwan merchants expand their customer base and reputation but also improves the penetration rate of electronic payment in Taiwan as well as optimize its cross-border service.

Yuanta School Payment Website

The top choice in terms of cooperation between Taiwan scholastic institutions and the financial industry, Yuanta School Payment Website offers diversified payment services to expand financial services cooperation with domestic universities and colleges. By building a diverse range of payment channels and tools according to school requirements, we have made it convenient for both domestic and international students to use for payment-related applications, helping participating schools reach their goals in terms of automation and digitization of accounting systems and services.

Other Innovative Services

To provide safe and convenient electronic payment service, Yuanta Bank works along with the Financial Information Service Company (FISC) in implementation of blockchain and open banking applications and was repeatedly presented with FISC’s Best Service Innovation Award for electronic payment business.

Through social media including Facebook, Line@, Youtube and Instagram, Yuanta Bank promotes the business through everyday topics to young customer groups, enhancing the integration between social groups and financial industry and drawing greater attention as well as establishing a favorable perception of the company.