The Company not only focuses on the growth of the Group's business, but also attaches importance to the control of procurement risks and the implementation of responsible procurement. We have invited suppliers to join sustainable action to create a resilient and sustainable future by promoting sustainable supply chain management. This year, 100% of new suppliers with contractual relationships met our sustainability standards. In addition, we continue to screen and evaluate new and existing suppliers according to the “Key Points for Procurement and Disposal of Goods (Labor Services)”and ESG three dimensions that was established internally. At the same time, we consider the conditions of bribery-related Judicial Yuan record, the size, professionalism and experience of the suppliers, and acquisition of international standards, etc., and also conduct terrorism financing checks on major suppliers of procurement amount of NT$25 million or more. Only those who pass the checks become qualified suppliers of the Company.
The Company has established the “Sustainable Procurement Declaration,” “Integrity Management Guidelines,” “Procedures for Integrity Management and Guidelines for Conduct,” “Yuanta Group Supplier Sustainable Procurement Guidance,” and “Guidelines of Supplier Management,” and continues to regulate suppliers with the “Integrity Commitment Statement” and “Supplier’s Terms and Conditions for Sustainable Procurement” in supplier contracts. Furthermore, each subsidiary has “Green Procurement Terms and Conditions” in its procurement regulations.
Suppliers who sign contracts with us, in accordance with the company’s “Procedures for Integrity Management and Guidelines for Conduct”(hereinafter referred to as “Conduct Guidelines”), are required to comply with the terms and conditions of the “Integrity Management Guidelines” and “Conduct Guidelines”. In addition, to facilitate the evaluation of procurement contracts with suppliers, the Company conducts supplier management checks when suppliers provide their quotation.
The Company has established a comprehensive supplier feedback and complaints process to provide affected stakeholders with avenues for redress and to assist the Company in continuing to improve sustainable procurement practices. The cases will be handled with a high degree of confidentiality; the privacy of the parties involved will be protected; and, impartiality and fairness will be maintained during the investigation of the case.
- Types of cases received by the Feedback and Complaints Channels: cases related to integrity management, labor rights, environmental protection, procurement processes, and procurement transactions.
- Feedback and Complaints Channels:
Stakeholder communication channels are available (link below)
https://www.yuanta.com/EN/ESG/Stakeholder-Engagement/Contacts - The Company will encourage stakeholders to use these channels to provide feedback or concerns by engagement.